There’s absolutely no denying how the future of the telecom industry is in the Cloud, which means that businesses of all sizes will soon turn to third-party partners to provide server availability—and subsequently an endless amount of professional freedom.
We’ve teamed up with the cloud phone system columbus oh experts at Data Talk to provide this list of 10 reasons why business leaders should consider making the switch to the Cloud.
So, if you’re on the fence with your ongoing telecom upgrades, check out the below sections to see why it’s worthwhile to have a Cloud phone system!
Significant Upfront Hardware Savings
When your company switches your phone system into the Cloud, you can upgrade all sorts of capital expenditures that otherwise would’ve gone into your traditional system.
With a fully end-to-end, integrated telecom system, your team won’t have to make redundant investments in software, hardware and other now-outdated tools.
Fully Customized Business Phone System
One thing that a lot of businesses love about Cloud phone systems is that they typically offer a very easy-to-use user interface.
These UX designs are also fully customizable to match your team’s unique needs and organizational flow. This means that you’ll be able to incorporate all sorts of valuable features that specifically apply to your daily routine, including call routing to your most qualified agents and all sorts of tech-savvy alternatives!
Easy System Scaling
Today’s business world is constantly evolving, which means that companies are constantly scaling up and down to meet their operational needs.
Scaling can be tedious with traditional phone systems, but it’s a breeze with Cloud-based solutions that make these transitions as easy as a few clicks!
No Downtime During Disaster Recovery & Emergencies
Cloud phone systems technically exist within geographically diverse data centers and server pods, which means that your team can still maintain productivity during prolonged power outages and disaster recoveries.
These types of issues would usually plague companies using traditional phone systems, but even if your office’s physical location has no electricity, your customers will still be capable of reaching your IVR system and have their calls re-routed to team members when issues occur within Cloud-based systems.
Boosted Team Productivity Via Cloud Phone System Features
A recent Entrepreneur survey has found that Cloud phone systems help business teams to increase productivity by upwards of 4 hours per week!
This is a huge finding, because it essentially validates a gigantic reason why businesses of all sizes should consider switching to the Cloud. With these types of productivity boosts, your team can reap countless rewards as you maximize your resource usage.
There truly are so many awesome Cloud phone system features out there that could support your daily needs, including things like video conferencing and integrated chat with your customers and clients.
Increased Cybersecurity
It’s no secret how cybersecurity is a huge threat facing today’s businesses, and security breaches are a major concern for everyone who manages sensitive customer information.
Cloud phone systems make it easier than ever to fully encrypt your valuable data, while simultaneously keeping your customer interactions secure and private. And when you partner up with a third-party telecom provider, you can fully guarantee that industry specialists are constantly protecting your data through state-of-the-art security strategies.
Boosted Productivity For Remote & On-The-Go Employees
Employee productivity increases by around 20% when workers focus on creative projects from a remote setting, and companies are now taking advantage of remote flexibility by connecting with their workforce regardless of where they’re physically located.
This is only possible through VoIP and Cloud technology, and this increased flexibility is a major reason why Cloud transitions are considered to be the future of the telecom industry.
Easy, Free Phone System Upgrades
Telecom providers constantly upgrade cloud phone systems, and these upgrades come at no additional cost to businesses.
Because you won’t be investing in expensive hardware solutions that’ll inevitably become obsolete within a matter of a few years, you can rest assured that your phone system is always up to date and as tech-savvy as possible!
Increased Phone System Flexibility
As we’ve mentioned in the above sections, Cloud phone systems offer an unparalleled amount of flexibility in comparison to more conventional phone systems.
This also applies specifically to softphone applications for your team’s mobile devices and personal computers, because your team will be able to remain connected while using their favorite devices.
You can also tie in valuable CRM platforms and technologies to revolutionize your customer services even further!
Less Need For Internal IT Resources
Another awesome benefit of Cloud phone systems is that they help businesses to free up all sorts of resources related to internal IT requirements.
Your IT strategies will essentially be taken off your plate and put in the hands of third-party experts who’ll take care of everything on your behalf. This means that your team will stay focused on more important daily tasks like your core business needs!
Contact Columbus OH Experts At Data Talk To Learn More About Cloud Phone Systems!
The bottom line is that investing in Cloud phone systems will go a long way to boost your company’s overall productivity, and these systems will also save you a ton of money in the long run.
It’s truly a no-brainer type of business investment in today’s tech-savvy world, but finding the right telecom partner for your Cloud solutions can sometimes be easier said than done.
One of the top Cloud phone system providers in the Columbus OH area is at Data Talk, and you speak directly with their industry specialists when you check out the link to their website that’s located at the beginning of this article!